This shipping guide applies to orders placed through this website.
Processing and transit
Normal order processing takes about 1-2 business days; after that, estimated transit is 3-5 business days. These estimates are not guaranteed, and any free-shipping offer is determined by what checkout displays.
Address, tracking, and delivery issues
Provide an accurate delivery address, email, and telephone number. Tracking updates are sent when available.
Contact us about delay, loss, a delivered-but-missing parcel, damage, or a destination restriction; include the order number, tracking number, delivery address, and useful photos.
Contact
Policy questions may be sent to:
Email: userplay193@gmail.com
Mailing address: 64 Gibbes St, Charleston, SC, 29401, US
Phone: (843) 667-7545